Hi,
I've just bought a Lenovo explorer mixed reality device, and I'm unable to use it because the Mixed Reality Portal cannot connect the device.
It always returns the error code 2181038087-5 !
Everything is fine in the specifications check step.
I've tested the following :
- Reinstalling the driver as stated in the troubleshoot section;
- Tried 2 differents USB 3.0 ports;
- Tried a USB3 hub;
No success ..
I've tested the device on my laptop : Working. So it's linked to the mixed reality portal software.
What's the meaning of this error code ?
I was looking forward to develop some apps in mixed reality ... But I can't use a brand new device ! So bad
My computer specs :
- I5 2500K
- P8P67LE
- GTX1080
- 8GB Memory