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USB 3 problems with Mixed Reality and Windows 10

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I have a HP Mixed Reality Headset that worked fine up until a few months ago, I haven't been able to get it to work even thought I get all the ticks in the Mixed Reality Portal,

it now tells me to check if it is plugged into a Superspeed USB 3.0 port, which it is!

and the Device Manager indicates for the Mixed Reality devices that there is insufficient USB Device Speed : 2

even though the Device Manager indicates for the Universal Serial Bus devices that it is working properly

also noticed that the connector at the headset gets really hot.

My motherboard is an MSI X399 Gaming Pro Carbon AC, so the spec's are good, wondering if there has been an update that's causing this issue, getting terribly frustrated, please help.


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