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MR controllers no longer able to connect

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Hello all, and thanks in advance for any help/direction on my issue.

I was in the MS cliff house earlier today, and I got a notification of a controller firmware update. Since that time, my controllers are no longer able to connect. When I go to my Bluetooth center, I can get the device to show up for a short time, but only as an input, and not labeled as left or right controller. When I connect to it, it does not really do anything, and the controller leaves paring mode before i get any subsequent message.

So far I have done the following to no avail:

Restarted everything, from PC to controler
Factory reset controler
Reinstalled Mixed Reality
Uninstalled and reinstalled the Bluetooth and MR drivers.

I am using the Samsung HMD Odyssey.

I was able to get both controllers to show up on a laptop Bluetooth and connect as the appropriate item.
Any direction would be much appreciated, as Samsung support does not even know they are selling these apparently.

(ie> left and right controller)


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